Our Commitment to You
Gambling is a form of entertainment — it should be fun, not a source of financial or emotional stress. Spinbit Casino is dedicated to providing responsible gambling tools, clear information, and direct access to professional support services for all New Zealand players. We encourage all players to gamble within their means and to seek help if gambling ceases to be enjoyable.
Player Protection Tools
Access all of these tools directly from your account settings. Changes to limits that increase restrictions take effect immediately.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately when reduced and help you stay within your entertainment budget.
Loss Limits
Define the maximum amount you're comfortable losing over a set period. Once your limit is reached, your account is automatically paused until the period resets.
Session Time Limits
Set reminders and hard limits on how long you play each session. When your limit is reached, you'll receive a notification and the option to end your session.
Cooling-Off Period
Take a short break from gambling by activating a cooling-off period of 24 hours, 7 days, or 30 days. Your account will be suspended for the selected duration.
Self-Exclusion
Request a temporary or permanent self-exclusion from Spinbit Casino. Excluded players cannot access their accounts or create new ones for the exclusion period.
Reality Checks
Receive periodic reminders showing how long you've been playing and your current session's profit or loss — helping you make informed decisions about continued play.
Warning Signs
Gambling becomes a problem when it interferes with your personal, professional, or financial life. Look out for these signs:
- ▸Spending more than you can afford on gambling
- ▸Borrowing money to fund gambling activities
- ▸Gambling to escape stress, anxiety, or depression
- ▸Neglecting family, work, or personal responsibilities
- ▸Feeling irritable or restless when not gambling
- ▸Chasing losses by continuing to gamble
- ▸Lying to others about the extent of your gambling
- ▸Unsuccessful attempts to reduce or stop gambling
How to Play Safely
Set a Budget
Decide how much you can afford to spend before you start and stick to it. Treat gambling costs as entertainment expenses.
Take Regular Breaks
Avoid extended sessions. Use our session timer reminders to pace yourself and take regular breaks away from the screen.
Don't Chase Losses
Accept that losing is part of gambling. Never gamble to recover money you've lost — this leads to bigger losses.
Balance Your Life
Ensure gambling is one small part of a balanced lifestyle. Prioritise family, work, health, and other hobbies.
Never Gamble Under the Influence
Alcohol and substances impair decision-making. Play only when you are clear-headed and in control.
Need Help? Contact These Services
If you or someone you know is experiencing a gambling problem, please reach out to these New Zealand organisations. All services are free and confidential.
Problem Gambling Foundation of New Zealand
0800 664 262
problem gambling.health.govt.nz
Free, confidential counselling and support services available nationwide.
Gambling Helpline New Zealand
0800 654 655
gamblinghelpline.co.nz
24/7 helpline staffed by trained counsellors. Text or call anytime.
Lifeline New Zealand
0800 543 354
lifeline.org.nz
Mental health support for those experiencing gambling-related distress.
Protecting Minors
Spinbit Casino is strictly for adults aged 18 and over. We use industry-standard age verification processes to prevent access by minors. If you share a device with young people, we strongly recommend enabling parental controls and using third-party filtering tools such as Net Nanny or Cyber Patrol to block access to gambling websites.